Usage requirements for ticket subscription/season cards in the 2025/26 season

Below you can find the rules and requirements for each stand for the upcoming season:

• The attendance requirement remains unchanged: Minimum 50% attendance in the A, C, and D stands, and 85% in Section 12.
• Converted tickets only count toward usage if they are scanned at the entrance.
• Released tickets only count as attendance if they are released no later than 24 hours before kick-off.
• Ticket subscription holders can now release claimed tickets directly in the app.

What happens if I release my season ticket or card subscription – does it count?

If you release your season ticket or card subscription for a match, it counts as 100% usage for that specific match.
You can view a guide here:
https://kundeservice.fck.dk/hc/da-dk/articles/13559828630685-Frigiv-din-plads-til-en-kamp-hvor-du-ikke-kan-komme-med-s%C3%A6sonkort-eller-kort-abonnement

What happens if I convert my season ticket or card subscription – does it count?

If you convert your season ticket or card subscription for a match, it only counts if the ticket is scanned at the entrance.
You can view a guide here:
https://kundeservice.fck.dk/hc/da-dk/articles/13559780343837-Udl%C3%A5n-af-s%C3%A6son-abonnementskort-Konverter-til-billet

What happens if I do not meet the above requirements?

If you do not meet the above requirements, you will not be eligible for a product that grants access to F.C. Copenhagen matches in the next season.

How do I release my ticket with a ticket subscription if I cannot attend?

If you have claimed a ticket for a match but are unable to attend, you can release it at www.billet.fck.dk as shown in this guide:
https://kundeservice.fck.dk/hc/da-dk/articles/13559278777757-S%C3%A5dan-annullerer-du-din-billet-hvis-du-ikke-skal-bruge-den

It will also be possible to release tickets via the app – we will provide a guide as soon as this becomes available.

What if I do not claim a ticket with my ticket subscription?

If you do not claim a ticket using your ticket subscription, it will not count toward your overall usage rate.

Where can I see my usage rate?

We expect that during the season, you will be able to view your usage rate in the app or on your FCK profile.

How can I see if my season ticket or ticket has been scanned?

You can check this at www.billet.fck.dk under “FCK Points” – here you can see whether you have earned points for the relevant matches.