Release your seat for a match you cannot attend (season ticket or card subscription)

You can easily release your seat for a match you are unable to attend, allowing someone else to purchase your seat for that game.

The following applies only to card subscriptions or season tickets. If you have a ticket subscription and need to cancel your ticket, please follow this guide:
https://kundeservice.fck.dk/hc/da-dk/articles/13559278777757-S%C3%A5dan-annullerer-du-din-billet-hvis-du-ikke-skal-bruge-den

How to do it in the app:

How to do it on www.billet.fck.dk:

1. Log in at www.billet.fck.dk
2. Click on “My Account” next to your name
3. Click in the bottom right corner of your season ticket/card subscription
4. Select the match you cannot attend and click “Release seat” next to the match
5. Confirm that you want to release your seat for that specific match

See how to do it in this video guide: